Vehicle recalls are used to bring vehicles in to service to fix any safety issues that do not meet safety standards. Recalls are initiated by the vehicle manufacturer or the the National Highway Traffic Safety Administration (NHTSA). The manufacturer will then repair, refund, replace, or repurchase the vehicle from the owner, depending on the problem.

How Do I Know If There is a Recall?

If your vehicle is flagged for recall, you will receive a letter in the mail from your manufacturer. Be sure your vehicle is registered and your mailing address is up to date, as that is how you can receive up to date information on recalls regarding your vehicle.

You can also visit the NHTSA website to view current recalls and sign up for email notifications. The Safercar mobile app and website also gives users recall alerts, or you can visit your vehicle’s manufacturer website to view any recall notices.

What Do I Do If My Car is Recalled?

After you receive an alert, email, or letter in the mail from your manufacturer regarding a recall, follow any instructions the letter will say and contact your local dealership. You can go to a dealership specific to your vehicle, or the dealership where you bought your vehicle (assuming you did not buy it off a preowned lot, or a dealership without a service center.)

Once you get to the dealership, speak with the service techs and show them the letter you received in the mail. The dealer will then fix the recall problem free of charge to you.

Payne Collision Center

Visit any of our 6 service centers across the Rio Grande Valley and schedule service online, today!

If you’ve been in an accident, the Payne Collision Center is here to help with any auto repair that needs to be done! Be sure to get your vehicle checked out by our trained professionals and stay safe out on the road!

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